Upsell Campaigns
Product Upsell
Residential Samples
Business Samples
Email Campaigns
Welcome Email
Targets interactive customers—sent the day after you enroll in Product Upsell.
Quarterly Campaigns
Quarterly campaign featuring an advanced device, targeting customers who don't have that device — displays offer pricing as applicable.
Offer Retargeting Campaigns
Targets customers when you create an upsell offer — you define the offer target.
Targets customers after they add a device to their mobile app shopping cart, but don't place an order
Feature Interest - Targets customers after they viewed an offer feature in the mobile app but did not add it to their app cart or place an order.
Commercial Plan Upgrade
Targets customers on a residential plan with a business property type and encourages them to upgrade to a Commercial services plan.
Business Activity Analytics Plan Upgrade
Targets customers with a Commercial Video plan who have a BAA compatible camera but no BAA add-on feature.
Access Control
Targets customers on Commercial service plans or who have Business property types who do not have Access Control.
Mobile App Campaigns
Offer Messaging
Set your target and promote the products you offer on the mobile app homepage — customers can click to learn more and place orders.
Feature Suggestions
Customers can click on "Feature Suggestions" in the app menu to learn more about the advanced devices you offer.