Don't Be Caught Offguard

Severe weather can be stressful, so it’s important to be prepared. Let’s look at what may happen with your system during the event of a major storm.

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Your panel may start beeping.

If your property experiences a power outage, your system will switch to its internal back up battery. Until the backup battery is exhausted, you will be alerted with a frequent series of low beeps.

Your sensor devices could be impacted.

If you lose power, it is important to verify that any door and window sensors haven’t been displaced and are still closely aligned to the magnet.

After power has been restored, you may continue to see a low battery warning on your panel.

It can take up to 48 hours for your battery to fully recharge. The low battery message should clear once this happens.

In most cases, any issues will correct themselves.

We recommend waiting at least 24 hours before reaching out to our support team. If issues persist, contact us so that we can take the proper steps to get your system back online.

Stay safe and stay dry!