May 2019
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We’ve Integrated with Sonos!
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Thanks to our recent integration, customers can now add Sonos Speakers to their Alarm.com system to enhance their smart home or business experience. Using the mobile app, your customers can control playback from anywhere, and add audio to Scenes — combing music, temperature control, and lighting to create the perfect ambiance. This means increased engagement, lower attrition and increased RMR.
Sonos audio systems require no hardware installation. Simply enable the "Audio Integration" service package add-on for your customers and they can take care of the rest! And, be sure to check the "audio" box under the supported features page on the Partner Portal so that we can let your customers know about this integration via our Customer Connections program.
Sonos products will not be available for purchase on the Alarm.com Partner Portal. To become an authorized reseller of Sonos audio systems, please contact Sonos directly. Visit our Knowledge Base for additional details.
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New, Enhanced 2GIG Security Panels
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Alarm.com now supports the GC2e and GC3e ― 2GIG's newest security panels. Your customers will enjoy the same proven reliability of the original GC2 and GC3, along with several feature enhancements and a new sleek design that includes a larger capacitive touchscreen. Plus, installation and configuration are the same as the GC2 and GC3, so no need to train your technicians on a new process. Additional details:
GC2e
The GC2e offers more LTE carrier options and supports up to 64 sensors, Z-Wave Plus, S2 encryption and new encrypted sensors ― ideal for customers concerned about encryption. To learn more about the GC2e, check out our Knowledge Base.
GC3e
The GC3e provides an LTE option and supports up to 102 sensors, Z-Wave Plus, and Nortek's new eSeries line of encrypted sensors. The GC3e also offers customers the ability to partition their property in up to four different secured "Smart Areas." This is an especially exciting feature for small-to-medium businesses, as well as residential customers who don't need a large security system but want to take a modular approach to protecting their property. Visit our Knowledge Base to learn more about the GC3e.
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New Yale Z-Wave Plus Locks
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Alarm.com now supports the new Yale Assure Interconnected Z-Wave Plus Locks (YRC216 and YRC226) and Z-Wave Plus Residential Lever Locks (YRL236 and YRL256). Featuring a greater wireless range and more reliable signal, Yale’s latest models provide enhanced safety and convenience for your customers. Additional details:
Yale Assure Interconnected Z-Wave Plus Locks
The Yale Assure Interconnected Z-Wave Plus Lock combines smart lock convenience with a "single-action egress" safety design for quick exit in an emergency. Required by commercial building codes in many jurisdictions, single-action egress locks can be opened by simply pressing down on the handle to retract the latch and deadbolt simultaneously. Check out our Knowledge Base for more information on the YRC216 and YRC226.
Yale Z-Wave Plus Residential Lever Lock - Keyless Versions
Available with pushbutton and touchscreen keypads, the Yale Z-Wave Plus Residential Lever Locks offer all the convenience of Alarm.com smart lock integration, including real-time alerts and remote management. They have a sleek, modern design and the latest Z-Wave Plus technology for enhanced performance. The locks also support up to 250 user codes, the most of any Z-Wave Plus lever lock in our device ecosystem. Visit our Knowledge Base for more information on the YRL236 and YRL256.
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Have You Registered for PowerUp 2019?
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Power up your summer season with our award-winning PowerUp training conference! This interactive conference provides Authorized Alarm.com Partners with a comprehensive, immersive learning environment to ensure you walk away with actionable skills and knowledge to improve your business.
The training features a unique gamified experience that incorporates real-world scenarios and hands-on workshops. Come learn about the latest installation best practices, proven sales techniques, and how to keep your customers engaged and using your services. Leave with new skills you can use right away to build your business and improve your customer experience!
Register before June 1st to receive a $200 Discount off the full conference price! Use code: POWERUPSPRING.
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For questions, please contact Academy@alarm.com.
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Important Update on 3G Activations
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Major networks such as AT&T and Verizon are creating sunset dates for 3G and will restrict new activations. To comply with these network’s sunset plans and ensure the best experience for customers, Alarm.com will no longer allow new 3G account creations in the U.S. starting June 30, 2019.
We urge all our Partners to not only transition to 100% LTE installs, but to also proactively upgrade 3G customers well before the network sunset dates.
Our team will continue to provide the support, tools and resources to help upgrade customers to next-generation networks. We value your partnership and look forward to helping you continue to grow your business. For questions, please contact your Account Executive.
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Marketing Portal Updates |
Are you taking advantage of the Sales & Marketing Portal? Now there are more resources than ever to help increase brand awareness and drive upsells! Check out our newest additions below.
- Smarter Business Security Print Ads
- Residential Video Solutions Flyer and Trifold
- Access Control Folder
- Three New Co-Brandable Logo Pop-Up Banners
- Video Analytics Video (ADC Branded) & Images
- Smart Signal Video (ADC Branded) & Images
- WellCam Video (ADC Branded) & Images
- Five "With Alarm.com, It's Easy!" Videos (ADC Branded)
- New Social Media Images for Smarter Business
- New Hardware Images for the Following Products: VC725, VC726, VC736, VC825, VC836, V622, SVR122
You can access the Sales & Marketing Portal through the Partner Portal, by going to My Business > Services > Sales & Marketing Portal.
For questions, please contact PartnerMarketing@alarm.com.
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The Smart Business Demo is Here
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We’ve created an interactive way for you to demonstrate what a smarter business can do! The Smart Business demo allows users to scroll through the mobile app and sample some of the most enticing smart business features. From playing a video clip to running a “scene," business owners will get a feel for the ease and convenience that can only come from a smarter security solution.
The Smart Business Demo can be displayed through your Branded Web Page. Simply log into the Partner Portal and navigate to My Business > Business Profile > Manage My Brand > Brand > Branded Web Page. From here, select “Smart Business Demo” to the right of “Business Video” and click “Save”.
For questions, please contact PartnerMarketing@alarm.com.
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Learn How to Maintain Your Certified Technician Status
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Alarm.com Certified Technicians now have a new and engaging way to stay certified! Simply earn 20 Academy Maintenance Units (AMUs) over a two-year period and certification is automatically renewed, no test required. AMUs are awarded for completing a variety of eLearning courses and live technical webinars through the Academy Online.
Technicians can track their progress and view a summary of their completed AMUs using the new Certified Technician Dashboard. The dashboard makes it easy to view information about their certification, including:
- Current Certified Technician Status
- Current Certification Cycle
- Academy Maintenance Unit (AMU) Summary
- Course History
For questions about the Alarm.com Certified Technician program, visit our Knowledge Base or contact Academy@alarm.com.
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Upgrade your Customers to a Smarter Lock
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With our latest product upsell campaign, your customers will learn about the benefits that come with adding Smart Locks to their smarter security solution. The campaign is customized for your Residential and Business customers and will begin running over the next few weeks.
If you’re already enrolled in Customer Connections Upsell and have a Smart Lock offer running, your pricing will be displayed to your customers. If you’re not enrolled in Customer Connections Upsell, it’s free and easy to do. Visit the Customer Connections page on the Partner Portal to enroll and setup your offers today.
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Check Out Our Upcoming Webinars! |
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Coming Soon! Commercial SVR + New Video Service Plans
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Do you know about our upcoming Commercial-Grade SVR and corresponding video service plans? In this webinar, we’ll provide a deep dive into the Commercial SVR hardware, it's benefits and how to sell it.
Commercial Video Installation Webinar
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Learn the video installation process from start to finish with a focus on local recording in a commercial setting. This training will cover Alarm.com's video offerings, a full walk through of the Commercial SVR's installation, and video recording configuration on the Customer Website.
June Video Analytics Webinar
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We’ll discuss the benefits that this new service offers your customers and take a deep-dive into best practices and configuration of Video Analytics rules. We’ll also review resources to help you sell and market this exciting feature to prospects and existing customers.
Z-Wave S2 Technical Webinar
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Learn more about Z-Wave’s new security protocol! S2 provides best-in-class IoT security, 66% more reliability in Z-Wave commands, extended battery life, and faster communication. This webinar will explore the new installation methods and best practices for ensuring a successful S2 installation.
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Congratulations to Skyline Security — Winner of Alarm.com Partner of the Year Award at Brinks’ Partner X!
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